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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rodney Abels

August 18, 2026

5  out of  5
rating by Rodney Abels
"Very helpful people that addressed all my needs."
We responded:
"Rodney, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to address all your needs. We're always here to help if anything else comes up!"
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Matthias Idyu

June 24, 2026

5  out of  5
rating by Matthias Idyu
"I have been with State Farm Insurance Company from (or there about) October, 2010, in Alberquque, New Mexico, when I first bought my own car Insurance Car Policy by myself!! Since then (from 2010 to this day; in 2026) I have stayed with State Farm Insurance Company...not because they are the best...or perfect Car Insurance company...but simply because I don't want to throw away my hard earned money away for whatever reason(s)...in the name of so-called acclaimed cheaper Car Insurance company(ies)...that may end up "DUPEING" you of your hard earned money..!! Honestly, I'm not speaking for no one, I'm candidately speaking for myself...based on my humble personal experience(s) with all kinds of Insurance companies policies...be it Business Insurance, Car, Healthcare, House...etc., it ends up in the same way..!! The ultimate undisputable pivotal bottomline, naked facts...and truth still remains standing...that no one can beat the so-called capitalist world systems..!! Anyone who cares can take it, or leave it for the birds..!!"
We responded:
"Thank you for taking the time to share your thoughts, Matthias. I'm glad to hear you've been with us for so long and appreciate your perspective on the insurance industry. It's important to feel secure with your choices, and I'm grateful you've chosen to stay with us. We're here to help if you ever have questions or need assistance with your policies"
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Alexander Conroy

June 23, 2026

5  out of  5
rating by Alexander Conroy
"I saved 150% by switching FROM Geico to State Farm. Got nearly the same price for almost double or tripled the coverage. After 18 years with Geico they randomly cancelled my auto with no reason and no claims against my account.

Jeff got me setup THAT day and I was able to switch my fleet and my homeowners insurance that day including an Umbrella plan to protect me even further.

In the age of AI, talking to real people to come up with real solutions is going to be the only true value a company can provide. Jeff and his team made it happen!"
We responded:
"Alex, thanx for the great review. It was a pleasure chatting with you and starting to build a relationship that no “chat bot” could ever create. My team and I look forward to helping you with your insurance needs for years to come.
"
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Erica Valenzuela

May 27, 2026

5  out of  5
rating by Erica Valenzuela
"State Farm & April got me the lowest rates for four cars & four drivers…even a new teenage driver! April explained coverages in a way that makes financial sense. She was always available by phone when I called. Sign up was a breeze & app is helpful! Definitely recommend !"
We responded:
"Thank you, Erica! I'm happy to hear that April was able to help you find great rates for your family and make the process smooth and understandable. It's wonderful to know that you found our app useful as well. We appreciate your recommendation and support!
"
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Adrienne Rubel

April 17, 2026

3  out of  5
rating by Adrienne Rubel
"Pleasant staff. Knows their customers well. Very helpful."
We responded:
"Adrienne, thank you for the kind words - I truly appreciate you recognizing my team and the service they strive to provide.
We're always aiming for a 5-star experience, so if there's anything we could have done better, I'd really value your feedback. Please feel free to reach out to me directly so we can continue improving. "
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Amy Beaird

March 25, 2026

5  out of  5
rating by Amy Beaird
"Jeff has been my insurance agent for decades and I have always felt well taken care of. Any issues or concerns I have had have been answered and resolved quickly. Jeff's staff are all great to work with (especially Carmen!), very responsive, knowledgeable and friendly. Thanks Jeff and crew! 😊"
We responded:
"Hey, Amy! I truly appreciate you being with me for so many years and am grateful for the trust you’ve placed in me and my team. It means a lot to hear that your questions and concerns have been handled quickly, and I’ll be sure to share your shoutout with Carmen and the rest of the crew!"
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Richelle Hilts

March 12, 2026

5  out of  5
rating by Richelle Hilts
"April helped me an my girls get setup with insurance I really needed! She definitely did an amazing job explaining everything to me the benefits from it a just how to secure me an my family . Thank you April !!"
We responded:
"Richelle,, Thank you for the amazing review!!! It is great to hear that April did an exemplary job in helping you with your insurance needs. She is truly a ROCKSTAR!!
"
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Kati Zukaitis

March 12, 2026

5  out of  5
rating by Kati Zukaitis
"Very attentive to my insurance needs and extremely helpful! The staff has been so great to work with and I’m so thankful for everything they’ve done for my policies!"
We responded:
"Kati, thank you for the great review!! My team works really hard to help our customers with all their insurance needs in a timely manner.
"
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Hannah Thompson

November 17, 2025

5  out of  5
rating by Hannah Thompson
"Love working with Kristy and the Jeff Coleman team. As a small business owner, they have given me great rates and exceptional customer service. Highly recommend them for commercial auto insurance!"
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Jim Walker

September 20, 2025

5  out of  5
rating by Jim Walker
"Recently moved our combined insurance to April in Jeff's agency ... saved some money and more responsive service!"
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Cathy Walker

September 16, 2025

5  out of  5
rating by Cathy Walker
"Working with April has been such a wonderful experience. She took the time to really educate us, answer all of our questions, and guide us without any pressure. By the end, we felt completely confident in our decision to move everything over to Jeff Coleman State Farm. It’s clear that April truly loves what she does and believes in the company she represents. We’re so grateful for her care moving forward and highly recommend her!"
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Tina Schnell

July 21, 2025

5  out of  5
rating by Tina Schnell
"Jeff has been our agent for many, many years. We have always felt taken care of. He’s always willing to explain our policies to us and answer any questions we might have. We recently needed a new roof and Jeff and his team went above and beyond to make sure everything went smoothly with our claim. He really went to bat for us and we are super thankful for him and his team. I highly recommend Jeff and his team!"
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Mark Rochester

July 17, 2025

5  out of  5
rating by Mark Rochester
"I have been with them for 5 years. Always attentive to my insurance needs."
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Dallas Gregory

July 16, 2025

5  out of  5
rating by Dallas Gregory
"Kristy was amazing. Took time to get all the right quotes to me and then set everything up seamlessly."
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Avant Orwick Business

July 7, 2025

5  out of  5
rating by Avant Orwick Business
"⭐️⭐️⭐️⭐️⭐️
Kristy Shelgren at State Farm made my first experience truly exceptional. As someone new to the process, I was a bit unsure of what to expect, but Kristy went above and beyond to make everything clear and stress-free. She was incredibly patient, thorough, and kind — walking me through every step and answering all my questions with care. Her professionalism and genuine support made a lasting impression. I’m grateful for the experience and highly recommend Kristy Shelgren to anyone looking for top-notch service and someone who truly cares."
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Christina Rangel

June 27, 2025

5  out of  5
rating by Christina Rangel
"Kristy was remarkably patient and provided thorough answers to all our inquiries. She offered detailed information, and she facilitated a seamless process from beginning to end. She successfully accommodated all of our requested adjustments."
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Brent Amato

June 15, 2025

5  out of  5
rating by Brent Amato
"Not your ordinary insurance agent Jeff has been my agent for years, he is is the go above and beyond type of guy. like really gets to know you and cares about your story. His team are the best they are incredibly attentive and timely. they to go the extra mile and make sure you are covered and understand everything."
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R R

May 7, 2025

5  out of  5
rating by R R
"Megan and Kristy are amazing 👏"
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April Royder

May 6, 2025

5  out of  5
rating by April Royder
"Kristy and Carmen have always been the most helpful to me. Anything I need, they are there! I've had State Farm many years, even when my rates go up some. I choose to stay because of the service Jeff's office has always given. Thank you all!"
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Carmen Hernandez

March 19, 2025

5  out of  5
rating by Carmen Hernandez
"I love this office. Megan Head is my insurance agent and is very efficient and knowledgeable. I love working with her. She continues to exceed my expectations."
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Brent Boeckman

March 13, 2025

5  out of  5
rating by Brent Boeckman
"Jeff and team is what service should look like everywhere. We've been customers of this crew for 6 years now and when we think about trying to change companies to save money the answer always comes back to the value, support and genuine care this team brings to each client. I cannot recommend them enough!"
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Dorleen Horn

March 3, 2025

5  out of  5
rating by Dorleen Horn
"Kristy Shelgren is wonderful - very helpful and quick to respond!!!!

I highly recommend Kristy and State Farm!"
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Katherine Ayala

October 17, 2024

5  out of  5
rating by Katherine Ayala
"megan was wonderful very well spoken very attentive and the process was very fast and thorough!"
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Cindy Bowie

September 30, 2024

5  out of  5
rating by Cindy Bowie
"I highly recommend going to State Farm Insurance - Jeff Coleman to take care of any of your insurance needs. I called and spoke to Kristy who is the "BEST" at being helpful, honest, friendly, caring, professional and made it easy to transition from another insurance company to theirs! We definitely were offered more insurance coverage for our buck in comparison and my husband and me are greatly satisfied that they are local, too! Thank you, Kristy!!"
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Lauren Garrison

July 24, 2024

5  out of  5
rating by Lauren Garrison
"As a new client of State Farm, I cannot yet speak to the claims process. However, the insurance agent and customer service I have experienced so far have been top notch. Kristy, the agent I worked with, was incredibly helpful in quoting for both auto and homeowners insurance for the best coverage for my needs, and in the end we got better coverage for a cheaper cost than my previous insurance provider. She was very patient with my questions, explained details I didn't understand, and always made herself available to do so. I'm looking forward to our transition to State Farm!"